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Sinfony

Academy · By role

Training designed role by role.

Production, quality assurance, quality control, maintenance, logistics: every role has its critical moves. Our programs drill down to what's actually executed at the workstation — not to the level of principle.

Abstract illustration of various industrial roles connected in a modern environment.
  • From €19 per module — see pricing
  • Short modules, focused on the moves of each role
  • Auditable certificate, filed in the training record

One program per persona

The right content, for the right workstation.

Training everyone the same way doesn't work. A production operator, a QC technician and a forklift operator don't face the same risks or the same obligations. Each role-based program combines the relevant hubs — GMP, quality, HSE, cybersecurity — at the right level.

Regulatory reference

The nine GMP chapters, and the roles they concern first.

European good manufacturing practice is organized into nine chapters. No role is covered by a single one, but each has one or two that concern it first — and those are what a useful training path is built on.

The nine GMP chapters and the roles they concern first
Chapter Title Roles concerned first
1 Pharmaceutical Quality System Quality assurance, management
2 Personnel Quality assurance, HR, supervision
3 Premises and Equipment Maintenance, engineering, production
4 Documentation Every role
5 Production Production, logistics
6 Quality Control Quality control laboratory
7 Outsourced Activities Quality assurance, purchasing
8 Complaints and Product Recall Quality assurance, distribution
9 Self Inspection Quality assurance

Source: EudraLex, volume 4, part I — good manufacturing practice for medicinal products for human and veterinary use.

The roles

Choose your role.

Each card describes the typical program and the hubs it draws on.

Production

For operators and line leaders: GMP fundamentals, behavior in the zone, process operation, workstation safety and good documentation practices.

Quality assurance (QA)

For QA teams: deviation management, CAPA, change control, data integrity, preparing for audits and inspections.

Quality control (QC)

For lab technicians: good laboratory practices, data integrity in the lab, handling out-of-specification (OOS) results and chemical risk.

Maintenance

For maintenance technicians: energy lockout (LOTO), interventions in regulated zones, good documentation practices and technical change control.

Logistics & warehouse

For forklift operators and stock managers: good distribution practices, flow and temperature management, manual handling and posture, traffic safety.

New hires

For onboarding: an onboarding program that cuts the onboarding effort and instills the right GMP, quality, safety and cyber reflexes from day one.

The role effect

Target the workstation, save time.

A program tailored to the role goes straight to the essentials — and it shows.

−50%
onboarding effort
−95%
training-related errors
100%
of staff trained for their activities

Build the program for every role.

Get the full catalog and identify the modules that fit your workstations.