Map the real
Observe what actually happens at the workstation, not what's written, to reveal the gaps and the friction points.
Process & automation
When a process stays informal, it varies from one person to the next and resists any automation. We start again from what should really happen to simplify it, make it reliable and automate what can be — without locking in needless complexity.

The problem
Many processes exist mostly in the heads of key people. The result: they run differently depending on who's at the workstation, they're hard to transfer and impossible to automate reliably.
"How we really do it" is documented nowhere.
Every operator has their own way of doing things, up to 50% variation.
Steps added over time that no one questions anymore.
You can't automate a process you can't describe.
Our approach
Three stages to move from a process you endure to one that's reliable and sustainable.
Observe what actually happens at the workstation, not what's written, to reveal the gaps and the friction points.
Remove needless complexity and define a clear standard that can actually be applied at the workstation.
Automate what should be, with Sinfony tools, keeping people where they make the difference.
Our results
What rethought processes change in concrete terms.
A 3–6-day assessment is enough to pinpoint the processes to simplify first. From €5k.