Process
Map and de-risk what should really happen on the floor.
Unleash Your Skills.
Make your performance independent of key people.
Sinfony captures your teams' critical know-how — process, documentation, training, field execution — for the life sciences and sovereignty sectors. Less variability, fewer errors, an organization that scales.
- 25 years
- of sector expertise
- 100,000+
- people trained
- 20,000
- auditable certificates
- −95%
- training-related errors
The know-how chain
- 01Process
- 02Procedures & know-how
- 03Execution
- 04Deviations
Four links, people at the center. That's where performance lives — and risk.
They capture their know-how with Sinfony
- Sanofi
- Takeda
- Merck
- Recipharm
- Guerbet
- Octapharma
- Univercells
The real problem
You've already put everything in place: processes, a quality system, tools, KPIs. And yet your performance still depends on people.
Fewer than 30% of processes are actually run consistently, and there's up to 50% variability between operators. Why? Because 80% of critical know-how stays informal — in the heads of a few key people. A completed training is not a mastered skill.
Procedures & know-how
Make the critical knowledge that's informal and expert-dependent today transmissible.
Execution
Ensure every operator performs the same way, at the right level.
Deviations
Detect, handle and learn from deviations — turning risk into an asset.
Industrial SMEs & mid-market
Perform without depending on your key experts.
Assessment, catalog and tools, turnkey — even without a training department.
See the SME / mid-market path →Large enterprise
Go where your internal learning centers don't.
Training by role and by critical task, compliant and ready to plug into your LMS.
See the enterprise path →Our solutions
Consulting methods, with AI tools that accelerate them.
Sinfony delivers performance-consulting methods and builds the AI tools that speed up their rollout — across the whole loop: Process → Documentation & Training → Execution → Deviation.
Training
Academy
200+ micro-learning modules — GMP, quality, HSE and cybersecurity — ready to deploy.
Explore the catalog → PlatformLearning Suite
The LMS built for regulated training: auditable certificates, audit-ready traceability, instructional AI.
See the platform → AI video ↗Hoctav
Capture hands-on know-how and turn it into training videos with AI.
Go to hoctav.ai ↗ AI tool ↗Maestro
Rationalize processes, procedures and on-the-job training with AI: up to −50% SOPs, actually used at the workstation.
Go to maestro.sinfony.ai ↗ ConsultingGet your processes executed flawlessly.
We assess, transform and embed — transferring our methods to your teams. Assessments from €5k.
Request an assessment →Two market families
One problem, everywhere know-how is critical.
Organizations where performance and compliance rest on know-how held by a few key people.
Why act now
Knowledge is becoming a critical asset.
39%
of skills will be transformed or obsolete by 2030 — knowledge has to renew continuously.
2.7 years
median tenure with the same employer for 25–34-year-olds — knowledge leaves with people.
100%
of staff must be trained for their activities — training isn't optional, it's a regulatory requirement.
Our results
The proof, in numbers.
What our clients see once their know-how is captured.
- −95%
- training-related errors
- −90%
- documentation / training gap
- −50%
- SOPs and onboarding effort
- 20,000
- certificates that stand up to inspectors
What we hear
From field teams to inspectors.
"It feels like it came from colleagues."
"I've worked here for six years, and no one had ever explained my job to me like that."
"You're the consultants with the nerve to actually make things move."
As seen by inspectors & auditors
"What we've just seen is a world-first innovation."
Canadian inspection, Nov. 2022
"You've made my day — what I've just seen is wonderful."
Ex-FDA auditor, Sept. 2020
"You blew me away — I'm delighted with what I saw."
Global QA audit, Oct. 2022
Turn your critical know-how into a lasting asset.
A 3–6-day assessment is enough to pinpoint 80% of your performance levers.