# Get your teams to execute your processes flawlessly. For industrial organizations — life sciences and sovereignty sectors — whose performance can no longer depend on key people. We assess, transform and embed, transferring our methods to your teams. ![Abstract illustration of interconnected industrial processes in the pharmaceutical industry.](/assets/img/consulting/hero-conseil-process-industrie.webp) Measured impact −15 to −30% deviations +2 to +5 pts OEE −15 to −30% cycle time −5 to −15% rejects +5 to +10% indirect productivity 80% of critical know-how stays in the heads of key people. Validated ≠ mastered. You have the quality system, the SOPs, the KPIs. But on the floor, execution varies from one operator to the next and from one site to another. A completed training is not a mastered skill — and 5 to 15% of your revenue goes to the cost of poor quality. ![Illustration of critical know-how held by key people.](/assets/img/consulting/section-vrai-probleme-savoir-faire.webp) ## Assess → Transform → Embed. A three-stage engagement model, designed to make your teams self-sufficient. 01 ### Assess A 3–6-day pre-study that identifies 80% of your performance levers, quantified and prioritized. 02 ### Transform In agile mode, with the Sinfony tools: we rethink processes, capture know-how, and make execution reliable. 03 ### Embed Your teams run on their own, with occasional audits: performance holds over time, without us. [Explore the method in detail →](/en/consulting/sinfony-method/) ## Four levers, from process to deviation. We work where your performance is really decided: on the floor, at the workstation. [01 · Process ### Rethink & automate processes Map, simplify and automate what should really happen, for reliable and sustainable processes. Learn more →](/en/consulting/process-automation/) [02 · Know-how ### Document, train, capture Make critical knowledge that's informal today transmissible: **−50% SOPs**, **−90% documentation/training gap**. Learn more →](/en/consulting/documentation-training/) [03 · Execution ### Improve field execution Ensure every operator performs the same way, at the right level, across all your sites. Learn more →](/en/consulting/field-execution/) [04 · Deviations ### Simplify deviation management Detect, handle and learn from deviations to turn risk into an asset: **−50% handling time**. Learn more →](/en/consulting/deviation-management/) [See our operational-performance approach →](/en/consulting/operational-performance/) ## AI tools that accelerate the method. We don't just advise: we build and use our own AI tools to industrialize the method across every link in the loop. [Process · Doc ↗ ### Maestro Rationalize processes, procedures and on-the-job training with AI. maestro.sinfony.ai ↗](https://maestro.sinfony.ai/en) [Training ↗ ### Hoctav Turn hands-on know-how into training videos with AI. hoctav.ai ↗](https://hoctav.ai/en/) [Execution ### Learning Suite Deliver, track and certify skills at the workstation, audit-ready. See the platform →](/en/learning-suite/) [Catalog ### Academy 200+ micro-learning modules — GMP, quality, HSE — ready to deploy. Explore the catalog →](/en/academy/) ## Three to six days to see clearly. A structured pre-study that reveals 80% of your performance levers, from €5k. 1. Step 1 ### Kick-off Framing the stakes, scope and objectives with your teams. 2. Step 2 ### On the floor Direct observation at the workstation: what really happens, not what's written. 3. Step 3 ### Role focus Targeted interviews with the holders of critical know-how. 4. Step 4 ### Quantified analysis Quantifying the gaps, risks and improvement levers. 5. Step 5 ### Preparation Building a prioritized, actionable transformation plan. 6. Step 6 ### Readout Presenting the findings, the numbers and the roadmap. [Everything about the assessment →](/en/consulting/assessment/) ## Consultants who actually make things move. A multidisciplinary team, present in France, Belgium and Luxembourg, that transfers its method rather than creating a dependency. 35 consultants FR · BE · LU three locations > "You're the consultants with the nerve to actually make things move." Novo Nordisk > "I've worked here for six years, and no one had ever explained my job to me like that." GSK ## What leadership teams ask us. What sets you apart from a traditional consulting firm? + We go down to the level of the critical task actually performed at the workstation, and we capture informal know-how. Above all, we transfer our method to your teams: the goal isn't to come back, it's to make you self-sufficient. Do you commit to results? + Yes. From the assessment on, we quantify the levers: deviations −15 to −30%, OEE +2 to +5 pts, cycle time −15 to −30%, rejects −5 to −15%. We commit to measurable objectives, tracked over time. How does the method transfer work? + During the Transform phase, your teams work alongside us with the Sinfony tools. In the Embed phase, they run on their own and we step in through occasional audits. Mastery stays with you. What do inspectors and auditors say? + "What we've just seen is a world-first innovation." (Canadian inspection, Nov. 2022) · "You've made my day — what I've just seen is wonderful." (Ex-FDA auditor, Sept. 2020). Our systems are designed to be audit-ready. ## Request an assessment. Three to six days are enough to pinpoint 80% of your performance levers. From €5k.