# Document, train & capture critical know-how.

80% of your critical know-how stays in the heads of a few people. We make it transmissible: shorter SOPs that are actually used, training aligned with your documentation, and knowledge capture that survives departures.

![Abstract illustration of an industrial space symbolizing the transmission of know-how.](/assets/img/consulting-documentation-formation/hero-documenter-former-capitaliser-savoir-faire.webp)

Measured impact

−50%

SOPs

−90%

documentation / training gap

Your SOPs are too long to be read, and your training doesn't say the same thing as your procedures.

The gap between what's documented, what's taught and what's actually done at the workstation undermines compliance and performance. And critical know-how stays informal — leaving with the people who hold it.

## A single body of knowledge, documented and taught.

We align documentation, training and floor practice on one single source of truth.

01

### Capture the critical gesture

Capture experts' know-how where it lives: at the workstation, in the gesture itself.

02

### Simplify SOPs

Shorter, clearer procedures that are actually used at the workstation — up to −50%.

03

### Align training

Training built on the same source as the documentation, for −90% gap.

[AI tool ↗

### Maestro

Rationalize processes, procedures and on-the-job training with AI: up to −50% SOPs, actually used at the workstation.

Go to maestro.sinfony.ai ↗](https://maestro.sinfony.ai/en) [Training

### Academy

200+ ready-to-deploy micro-learning modules to embed regulatory and technical training.

Explore the catalog →](/en/academy/)

## Knowledge that stays.

What know-how capture changes for your teams.

−50%

SOPs

−90%

doc / training gap

−50%

onboarding effort

## Explore Sinfony consulting.

[

### Sinfony consulting

Our end-to-end operational transformation offer.

Learn more →](/en/consulting/)[

### The assessment

Three to six days to reveal 80% of your levers, from €5k.

Learn more →](/en/consulting/assessment/)[

### Case studies

Real transformations and their measured results.

See the cases →](/en/consulting/case-studies/)

## Capture your know-how.

Let's pinpoint the critical knowledge to secure first, before it walks out the door. From €5k.