# Train a whole site on GMP with no training room.

Tying up hundreds of operators in a classroom is impossible — and ineffective. The **10-20-70** model, paired with micro-learning and the shop floor, durably embeds a quality culture. A field story: **nearly 1,000 people** retrained on GMP at a pharmaceutical site in northern France.

10-20-70

Skill is acquired 10% through concepts, 20% through guided practice, and 70% through daily routine. Training that ignores the 90% doesn't stick.

The 70-20-10 learning model, applied to GMP by Sinfony.

**Blended learning** combines several formats — video, role-play, field coaching — to cover the full spectrum of learning. Applied to Good Manufacturing Practice, it turns a regulatory obligation (training 100% of employees for their activities) into skill-building that's genuinely observable at the workstation.

A completed GMP training is not a mastered skill.

Classroom GMP training ticks the regulatory box, but it evaporates fast: without hands-on practice or embedding in the daily routine, most of the content is forgotten within weeks. The result: "trained" employees who still reproduce the same deviations at the workstation. The problem isn't the content — it's the format.

## 10% understand, 20% apply, 70% embed.

Each level has its own format. It's their sequence that builds a lasting skill.

10%Understand

### Role-specific micro-videos

Modules of 2 to 8 minutes, tailored to the workstation: GMP fundamentals, contamination, data integrity. A learning path fits in 1 to 3 hours, initial and final quiz included.

20%Apply

### Guided hands-on practice

Gemba walks and self-inspections in pairs with quality assurance, to translate concepts onto the floor, in real conditions.

70%Embed

### Daily routine

GMP minutes in meetings, vigilance routines, management standards: skill consolidates in the everyday gesture.

## Micro-learning to understand, the Gemba to embed.

Micro-learning solves the "10%": short, segmented by persona, available at the workstation, it trains without tying people up. But it isn't enough on its own. It's the pairing with hands-on practice (the "20%") and management routine (the "70%") that turns a video watched into a reflex held. The two reinforce each other: the video prepares the Gemba, the Gemba reveals what still needs deepening.

[Read: the GMP Gemba walk →](/en/blog/gemba-walk-quality-culture-gmp/)

A typical learning path

1.  1. Initial quiz — gauge the level
2.  2. Targeted micro-videos by role
3.  3. Guided Gemba / self-inspection
4.  4. Daily GMP routine
5.  5. Final quiz & validated objectives

## At the scale of a site.

A role-by-role rollout, at a pharmaceutical site in northern France, without pulling teams into a classroom.

~1,000

people retrained on GMP

2–8 min

per micro-video, tailored to the workstation

4

job scopes covered

## From training to a mastered skill.

[Training

### The Academy catalog

200+ micro-learning modules for GMP, quality and HSE, ready to deploy by role.

See the catalog →](/en/academy/) [Platform

### Deliver & trace

Learning Suite: learning paths, auditable certificates and audit-ready traceability.

See the platform →](/en/learning-suite/) [Execution

### Embed it at the workstation

The field coaching that turns training into a lasting reflex.

Learn more →](/en/consulting/field-execution/)

## GMP blended learning, in practice.

What is the 10-20-70 model? +

It's a learning model whereby skill is acquired 10% through concepts (video, courses), 20% through guided hands-on practice, and 70% through the daily, autonomous routine. Applied to GMP, it avoids the pitfall of classroom training that fades for lack of embedding.

Can you train a whole site with no training room? +

Yes. Through short micro-videos tailored to the workstation (2 to 8 minutes), viewable without tying up teams, complemented by hands-on field practice and management routines. At a pharmaceutical site in northern France, nearly 1,000 people were retrained on GMP this way.

Why isn't micro-learning enough on its own? +

Micro-learning covers the "10%": understanding the concepts. Without guided hands-on practice (20%) or embedding in the routine (70%), the content is forgotten. It's blended learning — video + Gemba + routine — that turns knowledge into a skill held at the workstation.

How do you prove competence to an inspector? +

By tracing the learning path end to end: initial and final quiz, module completion, hands-on practice performed, validated objectives. An LMS platform built for regulated training produces auditable certificates and audit-ready traceability.

## Train your teams on GMP, and make it stick.

Let's talk through a 10-20-70 GMP training plan, from micro-learning to field embedding.